Smartphone repair is also available at our premium YMobserv stores, where you can step in & can get the smartphone repair done instantly, in front of you.

Repairing our smart phones has gotten increasingly expensive, unreliable and just generally frustrating. Whether it’s the lack of trust that the unofficial smartphone repair industry has come to be known for, or if it’s just the high repair costs that official repairs charge, it’s an experience all of us would rather avoid. But no matter which part of the smartphone – display, mic, speaker, battery, receiver, charging port – YMobserv new service YMobserv Repair is here to fix it at your home within 30-45 minutes. What more, you can now even visit a YMobserv store in your city & get the smartphone repaired right then & there. Visit the YMobserv Repair website and find the device you want to have repaired. You will be given the best possible quote for your mobile repair, which we can assure will be the best price for genuine parts. YMobserv Repair technicians will then arrive at an address and time of your choosing to repair the smartphone. We even offer a 6-month guarantee and week-long money back guarantee.

What sets YMobserv Repair apart from the rest of the mobile repair industry is the fact that YMobserv Repair offers a doorstep service for your mobile repair. This means that – • It’s convenient: You never have to never visit a store or look for a shop. We come directly to your place of choosing at a time you decide. • It’s inexpensive: YMobserv Repair also provides the best rates for mobile repair in the industry: You can save upto 40 percent on repair costs with YMobserv Repair. • It’s experienced: We also serve repair options for a wide variety of Smartphone’s from nearly all of the top smartphone brands in the country. So whether you have a Xiaomi or an Apple is doesn’t matter because we can replace your broken screen. • It’s reliable: Lastly, YMobserv Repair exclusively uses genuine parts only in all repairs. You do not have to worry about any counterfeit part appearing in your device. • It’s guaranteed: YMobserv Repair will be giving you week-long money-back guarantee and 6 months of free replacement warranty for screen & 3 months warranty for other spare part repaired by YMobserv repair. Please note, back panel change is not covered under warranty. • For any questions or queries, visit the YMobserv Repair website or call us at +91 98332 33330

100% Genuine Parts. YMobserv Repair has a strict policy of using exclusively genuine parts for all its repairs. As a customer, you don’t have to worry. • The products we use to repair your phone are actually sourced from outside of India. • To ensure quality and reliability, we test all our parts in-house before we use them in a repair. • YMobserv Repair will also throw in week-long money back guarantee and 6 months of free replacement warranty (subject to certain conditions [link to 4.3]) on screen repairs & 3 months of replacement warranty for other spare parts repaired by YMobserv repair. Please note, backpanel change is not covered under warranty. In addition to this, you will surely be saving up to 40 percent with YMobserv Repair’s prices. All YMobserv Repair technicians are experts, so you don’t have to worry about faulty installations.

To set up your YMobserv Repair account, visit the YMobserv Repair website, and at the very beginning of the page, you’ll be asked to choose your city. Currently, YMobserv Repair serves Navi Mumbai, Thane, Mulund and many other cities in Mumbai. • After selecting your city, you will see a button for signing in at the top of the page. • Click on it and enter the mobile number you’d like to register with. • Fill in your name and your email address. If you have already registered with YMobserv then you will only have to put in the OTP sent to you, and after that, you are all set. Just begin selecting the device you want to have your screen replaced with. You don’t have to worry about your personal information, as it is safely stored. After setting up an appointment, YMobserv Repair executives will be deployed to the address you provide.

Apart from booking an appointment for mobile repair, there are a few other things you can do on the YMobserv Repair website: • You can check out your profile on the top right corner by clicking on the ‘My Profile’ option. Here you will be greeted with your name, address, and phone number. You can edit the information that you’d like to change. • Below My Profile, you can also see the Address menu, where you can store up to three new addresses for the YMobserv Repair executives to arrive at. • Below the Address section, you will be able to see the my orders section where you can check out all your past orders with us and any upcoming appointments you have. • Lastly, at the bottom, you can spot the Sign Out option, which will sign you out of the website until you decide to login back again. At the bottom of the page, you can find a full catalog of the YMobserv Repair supported Smartphone’s, along with the directory of brands associated with it.

YMobserv Repair supports most prominent and popular brands in the smartphone industry. This includes devices from Apple, Lenovo, OnePlus, Oppo, Vivo, Xiaomi, Samsung, Google, Nokia, Huawei, Honor and Motorola. Following smartphone models are supported for each brand For Apple: • iPhone 5 • iPhone 5S • iPhone 6 • iPhone 6S • iPhone 6 Plus • iPhone 6S Plus For Lenovo: • K3 Note • K6 Note • K6 Power • P2 • Vibe K4 Note For OnePlus: • OnePlus 2 • OnePlus 3 • OnePlus 3T • OnePlus 5 For Vivo: • Vivo V3 • Vivo V5 • Vivo V5S • Vivo V7 • Vivo Y53 • Vivo Y53i For Xiaomi: • Mi 4i • Mi Max • Mi Max 2 • Redmi 3S Prime • Redmi 3S • Redmi 4 For Oppo: • Oppo A37 • Oppo A57, • Oppo F1, • Oppo F1s, • Oppo F3, and • Oppo F3 Plus For Honor: • Honor 7A • Honor 7C • Honor 7S • Honor 7X • Honor 8 • Honor 8 Pro • Honor 8X • Honor 9 Lite • Honor 9N • Honor View 10 For Motorola: • Moto M • Moto G5 Plus • Moto X4 • Moto Z play For Samsung: • Galaxy J4 Plus • Galaxy J6 Plus For Google: • Pixel • Pixel 2 • Pixel XL LTE *Service availability for the above devices may differ from city to city.

YMobserv Repair exclusively uses internally tested and graded parts, designed to work at par with original parts from your smartphone manufacturer. The YMobserv Repair expert technician will test and let you use the repaired phone before the repair process is completed. YMobserv Repair offers a 6 month warranty on screen repair & 3 month warranty on other spare part repair, which can be claimed via the invoice shared with you after your repair. You can also avail a week-long money back guarantee if you change your mind after a screen repair. To claim your warranty you can write to support@YMobserv.com with the service details and the invoice delivered to you at the time of repair. If you are in need of any further assistance, call the YMobserv Repair customer service team on +91 98332 33330. If you haven’t received your invoice, check out this section: Terms & Conditions.

YMobserv Repair regularly runs offers for its users. YMobserv Repair offers may allow you to get discounted rates for your smartphone repair based on specific brands, or across all of them.

YMobserv Repair operates in ten major cities as of now. These are: Navi Mumbai, Thane, Mulund and many other cities in Mumbai. More cities will be added soon.

We, at YMobserv Repair, are working hard on expanding to all major cities in India. If you’d like YMobserv Repair to come to your city, write to us at support@YMobserv.com and we’ll make sure we’re with you as soon as possible.

Our team generally resolves an issue within 48 hours to 72 hours. You will get an acknowledgement and our team will close your queries as soon as possible.

You can send us your queries at support@YMobserv.com, or chat with us in order to get your queries sorted out. Also, you can also visit YMobserv Repair and post a query via the contact us section.

Once you have placed an order, you can simply cancel or reschedule it from your order details page itself. You can also go to your profile section, and then under Orders, you can cancel any of your active orders that you wish to. However, we would need a reason for your cancellation or rescheduling in order to understand and help you server better.

YMobserv Repair’s warranty covers a variety of issues with your replaced screen such as: • Dead pixels • Discolouration • Touch issues Accidental damage is not covered under warranty. This includes: • Mishandling that may have caused the frame of your smartphone to bend • Damage due to water • Accidental or purposeful drops • Software issues on your device unrelated to the screen repair • Any kind of damage that is not caused by YMobserv Repair after the repair is done Pre-existing conditions/issues on your smartphone are also not covered under the warranty. These include: • Water damage • Jailbroken devices (iPhones) or rooted devices (Android) • Manufacturing defects Any kind of functionality issue with the spare parts are covered under the warranty. Please note only functionality is covered and no kind of damage to the part will be covered under this. Moreover, warranty on Batteries will differ from model to model based on mAh Capacity and Device specifications.

You need to pay only when the phone is repaired and you are fully satisfied with the service. You can either pay in cash or transfer money online via Bank IMPS Transfer, pay through Paytm or use Razorpay. You can use your card & swipe it to make a payment using the card machine available with our executive. We also accept partial payment* that you can make in advance.

We take full responsibility for the phone once it is handed over to us. There is minimal chance of causing any damage since our team consists of trained professionals. However, in the unlikely event that damage is caused at our end, we will fix your phone at our cost and return it back in its original condition. When we say it, we mean it. Rest assured that your device is in safe hands.

We use the best quality products available in the market and hence it is unlikely that you will feel the need to change them. Our technician will show and let you use the device before the final replacement happens. However, if you still don’t like it, we will not proceed with the screen replacement and won’t charge you a paisa. Also, in case you face any issues post the screen replacement, we offer a 7-day Money Back Guarantee (only applicable to screen repair).

YMobserv Repair is your go-to place to get your mobile fixed without any hassle. We provide screen, battery, mic, speaker and more smartphone repair services at doorstep. Simply book a service at https://www.ymobserv.com/index.php/expert-care-for-your-devices/, choose a suitable time and relax! YMobserv Repair works by offering its customers: • Home delivered mobile repair • Reasonable prices • Genuine parts • 6 months of warranty, and week-long money back guarantee (only applicable to screen repair) & 3 months of replacement warranty for other spare parts repaired by YMobserv repair. Please note, back panel change is not covered under warranty. YMobserv Repair is able to achieve this by: • Testing and grading all our genuine parts to ensure 100% reliability and safety. • Relying on a network of expert technicians who can arrive at your address at short notice. • Allowing users the flexibility to change their minds and cancel the service even up to a week after the repair. Here’s how you can get started: • Visit the https://www.ymobserv.com/ • Now, select your city > pick your smartphone brand > pick the model > pick the color of your device. • Hit Go, enter your mobile number and the YMobserv Repair OTP that you will then receive. • Hit Submit, and you’ll be given the price estimate for your mobile repair. • Pick your preferred appointment date and time, fill in your address, proceed with Continue. • Then, confirm the details of your appointment. That’s it. Now, wait for YMobserv Repair technicians, who are expert professionals, to visit your address. Our technician will come to your doorstep to fix your phone. If you have any queries or concerns, write to us at support@YMobserv.com and we will be happy to help!

We would love to ensure that this does not happen, but in case it does, you can reschedule the order anytime. Please let us know your preferred time and location, and we will reschedule your service request accordingly. In the unlikely event that you wish to cancel the request, please connect via Chat or write to us at support@YMobserv.com.

It is definitely on the cards but for now, we only offer the services listed on our platform. Please let us know in advance for any issue with your device and we will try our best to help.

Only the best quality parts qualify our testing and grading process. Rest assured that all parts used by us are 100% compatible with your device. Only a device manufacturer’s authorised service provider can claim their parts as original. YMobserv Repair uses AAA-grade top quality compatible parts for any repair service. The functionality and sensitivity of the parts are at par with their original counterparts. Hence, we provide a 6 months warranty on screen repair & 3 months warranty on other spare part repair. Please note, back panel change is not covered under warranty.

We are available all 7 days of the week, 08AM to 06PM. We try our best to be as responsive as possible. In case you don’t manage to reach us on our helpline, please write to us at support@YMobserv.com. We’ll get back to you real soon!

We don’t cover any kind of physical/water damage to the parts provided. If there is any mishandling/tampering of the parts that is observed by our expert technicians it will not be covered under warranty. Also, we do not provide warranty to back panel replacement.

Each repair service (screen, mic, battery, speaker, receiver, charging port) takes about 30-60 minutes approximately since your phone is handled by trained and efficient professionals. You can relax while it is being repaired, we will ensure everything is done perfectly!

The replacement will take place at your preferred location, be it your home or office. We just need a table/chair setup near a power plug outlet to sit and get to work. Just ensure there is a power plug nearby for us to use some of our tools. And now, to make things even more convenient for you, you can walk to the nearest YMobserv store in your city & get your phone repaired instantly.

You can pay in cash directly to the YMobserv Repair technician after the repair is complete, or transfer the money online via PayTM or an IMPS Bank Transfer or via UPI.

At the time of booking your appointment, you will be shown the amount that will be charged for repairing your phone. • You can make the payment once your phone has been repaired by our expert technician. Besides, partial payment has also been introduced in case you want to pay a part of the total cost before the service and the rest of it after. • There will be no extra charges on top of the price that was originally shown to you. YMobserv Repair will not be asking for payments unless you are entirely satisfied with the service YMobserv Repair has provided you.

A delay in the sharing of the invoice is highly unlikely. All invoices are shared with your registered email address on your YMobserv Repair account. However, if for any reason you haven’t received your invoice, call us at +91 98332 33330 and we’d be happy to resend it.

All users will receive an invoice for their mobile repair service. The invoice will contain the amount charged for the screen replacement and can be used later to claim warranty services if the need arises. It will be sent to the email address registered on your YMobserv Repair account. This invoice will be shared with you after the screen repair has been conducted up to your satisfaction. In case you face any issues post the screen replacement, a 7-day Money Back Guarantee is available as well on screen repair. Again, you can call on +91 98332 33330 or write to YMobserv Repair@YMobserv.com for any kind of assurance.

If you’d like to reschedule or cancel your appointment: Please reach out to YMobserv Repair’s customer care at +91 +91 98332 33330 (or support@YMobserv.com). In case of a rescheduling request, please let share your preferred time and location. The service will be rescheduled based on your request and availability of time slots.

Although YMobserv Repair supports nearly all major smartphone brands, certain devices from a few manufacturers may not be on the list yet. Devices from various brands are added on a regular basis so that you can find the right kind of support easily at affordable prices. Keep an eye on the YMobserv Repair website to stay notified on the new additions.