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Terms and Conditions
By using it, you are agreeing to these Terms & Conditions (defined below). Please read them carefully. Formerly known as doing business as “YCOM”
“YCOM” operates the website www.ycomgadgets.comThe mobile touch versions, App on Play store and Apple App store and/or any site(s) we have now reference these Terms & Conditions, provides a platform for consumers and organizations to sell or repair old and conduct varied transactions and activities, with third-party companies and other entities and persons (collectively, “Third Parties”). The YCOM platforms, and related functionality, whether provided through the Site or through other means, are collectively referred to as the services (the “Services”).
If you do not agree with these Terms & Conditions, you must not use the Site or Services.
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YCOM is a market forum
YCOM is platforms which allow users, subject to compliance with YCOM policies to sell/repair certain goods. The third parties are solely responsible to you for all aspects of your transactions with them. YCOM will not be directly involved in the transaction between user(s) and third party professional(s), ensuing no control by in any aspect of your transactions with Third Parties. -
Use of site and site material
YCOM authorizes you to access, view and use the site and software only to the extent necessary. You may not remove any copyright, trademark or other proprietary notices that have been placed on the YCOM property and utilizing it in any other way is strictly prohibited. You agree that you will comply with all applicable laws, regulations relating to the site. -
Copyright and Trademarks
All materials in the site, including logo, audio, video, music and any other YCOM content of this Site are the property of YCOM and its affiliates are protected by Indian copyright and trademark laws, all rights reserved. Any violation of these restrictions may subject you to civil or criminal penalties. -
Third party rights
You acknowledge and agree that the owners of the content and certain distributors are intended beneficiaries of these terms and have the right to enforce these terms directly against you.
The information and materials provided in the Site are proposed for general reference only. YCOM presents information through the YCOM site and services, including prices offered product descriptions, certain Third Party terms of service, and other information (“Third Party Information”). YCOM is not responsible for the credibility of any Third Party Information.
You conduct your transactions directly with the Third parties and not with YCOM. The Third Parties are responsible to you for every particular aspect of your sales and transactions with them.
At times, the YCOM site may have links to other entities (the “Additional Sites”), or such Additional sites may have links to the YCOM site. These links are offered for informational purposes only. The Additional Sites are maintained by other organizations, and those organizations are responsible for the content of their own websites. You should read the privacy policies and Terms & Conditions agreements of all Additional Sites.
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Privacy and Passwords
YCOM values and protects the privacy of your information. Please review the privacy policy, as it contains important information regarding use of the Site and Services. Some portions of the Site are protected and require a user identification code and password for access. Unauthorized access or use of such portions of the Site is prohibited. Unauthorized access or use may occur. If YCOM believes that any unauthorized access has occurred, YCOM may terminate access without prior notice to you. You also agree that YCOM is permitted to act upon any instructions. -
Membership
Registration and basic membership plan: Members should be visitors to the site .Once registered; an account is created for each member. If you choose to register as a member, you represent and warrant to us that:
(i) You will provide us legal and complete registration and contact information, and keep your information updated
(i) You are of legal age to form a binding contract
(iii) Your registration and your use of the services are not prohibited by law. We reserve the right to suspend or terminate your membership, or your access to the site and or services, in the event that you breach any of the Terms & Conditions or other applicable YCOM policies.- Password and Account Security :Once you create your password and id you are responsible for any action taken using your password.
- Age :To create an Account or to otherwise use this website, you must be at least eighteen (18) years old.
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Inactive Accounts
If there is no activity is associated for 180 days then the account maybe set to inactive status. -
Liability.
We warrant that the Services and YCOM property will conform substantially to the descriptions set forth on the Site. In the event of any breach of this warranty, the Customer’s sole and exclusive remedy, and YCOM sole and exclusive liability, shall be (at YCOM option) to remedy the failure or to refund the monetary amount paid for the services by the Customer, if any. Except as set forth in the foregoing sentence, we make no representations or warranties of any kind regarding the Services or the YCOM property. We expressly disclaim any and all warranties, whether express or implied, including: all warranties of merchantability, fitness for a particular purpose, title, non-infringement, and any and all warranties arising from course of dealing and usage of trade; that the services and YCOM property will meet your requirements, will always be available, accessible, uninterrupted, timely, secure or operate without error, as to the results that may be obtained from the operation, use or other exploitation of the services or YCOM property, and as to the accuracy or reliability of any information obtained from the services or the YCOM property. No advice or information, whether oral or written, obtained not expressly stated herein.
Under no circumstances will you be entitled to recover from us any incidental, consequential, indirect, punitive or special damages. Some jurisdictions do not allow the limitation or exclusion of warranties or of liability, so some of the above limitations or exclusions may not apply to you.
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Indemnity
Customer agrees to indemnify and hold YCOM , our affiliates, suppliers, licensors and partners, and the officers, directors, employees, agents and representatives of each of them harmless, including costs, liabilities and legal fees, from any claim or demand made by any third party due to or arising out of (i) your access to or use of Services, (ii) your violation of these Terms & Conditions, or (iii) the infringement by you, or any third party using your account, of any intellectual property or other right of any person or entity. YCOM reserves the right, at your expense, to assume the exclusive defense and control of any matter for which you are required to indemnify us and you agree to cooperate with our defense of these claims. You agree not to settle any matter without the prior written consent of YCOM. We will use reasonable efforts to notify you of any such claim, action or proceeding upon becoming aware of it. -
Applicable Law, Jurisdiction, Compliance
You and YCOM agree that all matters arising from or relating to the use and operation of the Site and/or the Services will be governed by the substantive laws of Republic of India, without regard to its conflicts of laws principles. You agree that all claims you may have arising from or relating to the operation, use or other exploitation of the Site and/or the Services will be heard and resolved in the courts located in New Delhi. You consent to the personal jurisdiction of such courts over you, stipulate to the fairness and convenience of proceeding in such courts, and covenant not to assert any objection to proceeding in such courts. -
Miscellaneous Provisions
No delay or omission by us in exercising any of our rights occurring upon any noncompliance or default by you with respect to any of these Terms & Conditions will impair any such right or be construed to be a waiver thereof, and a waiver by us of any of the covenants, conditions or agreements to be performed by you will not be construed to be a waiver of any succeeding breach thereof or of any other covenant, condition or agreement hereof contained. As used in these Terms & Conditions, “including” means “including but not limited to.” If any provision of these Terms & Conditions is found by a court of competent jurisdiction to be invalid or unenforceable, then these Terms & Conditions will remain in full force and effect and will be reformed to be valid and enforceable while reflecting the intent of the parties to the greatest extent permitted by law. Except as otherwise expressly provided herein, these Terms & conditions set forth the entire agreement between you and YCOM regarding its subject matter, and supersedes all prior promises, agreements or representations, whether written or oral, regarding such subject matter. You agree that the electronic text of these Terms & Conditions constitutes writing and your assent to the terms and conditions hereof constitutes a “signing” for all purposes. -
Information Collection
After submitting any YCOM contact form, you may be contacted by a representative from the partner you’ve chosen or YCOM s representative. You may be contacted via telephone, email, text, or pre-recorded message regarding YCOM programs, offers. If you, announcements, and offers from respond to any such offer, your information will be subject to that third party’s terms and conditions. By providing us your phone number, you grant YCOM permission for the use of text messages, pre-recorded voice or and/or automatic telephone dialing systems to contact you and/or deliver YCOM related information, offers or announcements. You also agree that YCOM may attempt to contact you via any telephone number you provide, even if it is a mobile telephone number which may result in charges to you. You can opt out from YCOM email and messaging services at any time by writing to YCOM You understand that agreeing to run diagnostics on the YCOM app program will allow YCOM access to your device, solely in relation to conducting the assessment of the quality parameters of your device. In no matter will your private information and data on the device will be accessed for any other purpose and that such information shall not be downloaded by the Company or used in any other manner.
Grievance officer
In accordance with Information Technology Act 2000 and rules made there under, the name and contact details of the Grievance Officer are provided below: Contact: +91 98332 33330 Email: customercare@ycomgadgets.com- 1Select Pin Code
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Appointment options
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We Fix Your Mobile at Your Convenience
YCOM is India’s most trusted gadget repair portal, which lets you place repair orders for your faulty smartphones & tablets. Be it a broken screen, faulty charging port, blurry camera, earpiece issue, or anything else, we fix everything.

Check Price
Select device & tell us about its current condition, & our advanced AI tech will tailor make the perfect price for you.

Schedule
Book a free technician visit at your home or work at a time slot that best suits your convenience.

Get Repaired
Sit back and relax, Our super-skilled technician will be there and make it as good as new.
Frequently Asked Questions
What repairs are offered?
We repair a wide variety of devices from a number of manufacturers, including iPhone Repair, iPad Repair, Smartphone Repair, Tablet Repair, all android and iOS Devices!
How long do repairs take?
Same Day Phone / Tablet Repair.
How much do you charge for an estimate?
We offer Fee Estimates!
Hardware | Software | Screen | Buttons | Other |
---|---|---|---|---|
IMEI | Calling Check | Pressure sensor | Camera burst test | Bluetooth |
Wifi | Device age (auto) | Touch Calibration | 3.5 mm Jack | Bill |
Battery | Device age (manual validation) | Screen Check | Facial recognition | Headphones |
Charging Port | ID lock | Screen Physical Condition | Brand Lock / icloud lock | Charger |
Front Camera | Device root | Screen Functionality | Screen-lock or password | Box |
Back Camera | Is the operator locked | Home button | Is IMEI / TAC authentic | |
Microphone | Accelerometer | Back button | Is the device stolen | |
Proximity | Recent App button | Bill authenticity | ||
Vibrator | Volume buttons | Warranty status | ||
Gyroscope | Power button | |||
Speaker | ||||
Headphone Jack | ||||
Fingerprint Sensor | ||||
SIM tray | ||||
SIM Working | ||||
Magnetometer | ||||
Is processor / chipset authentic | ||||
Receiver speaker | ||||
Network – functional | ||||
Network Supported Bands |
Will the pickup executive tamper with my phone while checking?
Your phone will be in safe hands throughout the process.
What other services are offered?
We offer sell for mobile accessories in B2B and B2C marketplace.
What kind of tests are run on my phone and why?
All the tests that we do are listed here:
Additional Tests
- Device Spin Test (To check if a phone, usually iPhone, is bent)
- Battery Spin Test (To check is the battery is inflated)
- Removing tempered glass to check if the screen is damaged
There are multiple issues with my device, do you offer repair bundles?
Yes, we do. Please choose the “Other” option from drop down list while filling the form.
I tried to fix my phone on my own and have it semi unassembled. Can I send it to you and have you finish the repair?
Absolutely. If you send your phone in, a technician will perform a diagnostic service once we receive it and call you with a quote before beginning any work.
Do you offer any type of warranty on your repairs?
Yes, we provide a 6 month limited warranty on all parts and repair services, other than repairs for liquid damage, subject to the exclusions and limitations detailed in our Repair Terms of Service.
Does the liquid damage service include liquid damage sensor replacement?
No, the liquid damage service includes all parts and labor required to the get phone back to fully functional condition, but does not include liquid damage sensor replacement.
I dropped my phone in liquid that was not water, should I send it in for the liquid damage service?
It depends on the liquid. We reserve the right to decline liquid damage repair if the phone or device has been exposed to a liquid that may be hazardous in any way.
I dropped my phone in salt water, is it even worth sending it in?
Absolutely. Although salt water is corrosive and can be very damaging to electronic devices, we can still attempt to repair it. Our success rate on salt water damage is lower than that of a device that has been dropped in other liquid, but there is still a good chance that it can be repaired. If we cannot repair it, we will refund you the repair cost, minus the cost of return shipping if applicable.
My device fell into liquid, should I let it dry out to see if works before I send it in?
It is possible that a device can begin working normally on its own after liquid damage, but it is very uncommon. It is more likely that corrosion and residue deposits will begin to form on the logic board making the repair process more difficult. We recommend sending the device in as soon as possible, even if it is still wet. The sooner we receive a liquid damaged device, the higher the chance we can repairing it.
What if you are unable to repair my liquid damaged device?
If we are unable to repair your liquid damaged device for any reason, your payments will be refunded, minus the cost of return shipping if applicable, and your device will be returned. If your device could not be repaired and you do not want the device back or do not wish to pay for return shipping, please let us know and we will recycle the device at our repair facility.
I dropped my phone and now it is unresponsive to touch. Does the screen repair fix this issue?
Yes, the digitizer is responsible for all touch functionality, so any non-responsiveness your phone is suffering due to a drop will be corrected when the digitizer is replaced as part of the screen repair.
The glass on my phone is completely shattered and is chipping off, is the screen repair service all I need?
Yes, as long as the only issue with your phone is a broken screen. The screen repair service will replace the entire glass face, so the extent of the damage to the previous glass does not matter.
Do you offer a warranty on screen repair services?
Yes, we provide a 6 months limited warranty on screen repair parts and services, subject to the exclusions and limitations detailed in our Repair Terms of Service.
What Customers Say
Broken Screen Repair and Charging Port Repair Thank you for repairing my phone and sending it back within 3 days time.
Sumit Anand ( Samsung Galaxy S4 I9500 )
Power Button Repair, Best repair portal in India. My Asus Nexus 7 2nd Gen is awesome like before. Thanks.
Krish Vora (Asus Nexus 7 2nd Gen)
They replaced screen on my iPhone X. The team is professional and I recommend YMOBSERV for any of your device repair needs.