Terms and Conditions
By using it, you are agreeing to these Terms & Conditions (defined below). Please read them carefully. Formerly known as doing business as “YCOM”
“YCOM” operates the website www.ycomgadgets.comThe mobile touch versions, App on Play store and Apple App store and/or any site(s) we have now reference these Terms & Conditions, provides a platform for consumers and organizations to sell or repair old and conduct varied transactions and activities, with third-party companies and other entities and persons (collectively, “Third Parties”). The YCOM platforms, and related functionality, whether provided through the Site or through other means, are collectively referred to as the services (the “Services”).
If you do not agree with these Terms & Conditions, you must not use the Site or Services.
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YCOM is a market forum
YCOM is platforms which allow users, subject to compliance with YCOM policies to sell/repair certain goods. The third parties are solely responsible to you for all aspects of your transactions with them. YCOM will not be directly involved in the transaction between user(s) and third party professional(s), ensuing no control by in any aspect of your transactions with Third Parties. -
Use of site and site material
YCOM authorizes you to access, view and use the site and software only to the extent necessary. You may not remove any copyright, trademark or other proprietary notices that have been placed on the YCOM property and utilizing it in any other way is strictly prohibited. You agree that you will comply with all applicable laws, regulations relating to the site. -
Copyright and Trademarks
All materials in the site, including logo, audio, video, music and any other YCOM content of this Site are the property of YCOM and its affiliates are protected by Indian copyright and trademark laws, all rights reserved. Any violation of these restrictions may subject you to civil or criminal penalties. -
Third party rights
You acknowledge and agree that the owners of the content and certain distributors are intended beneficiaries of these terms and have the right to enforce these terms directly against you.
The information and materials provided in the Site are proposed for general reference only. YCOM presents information through the YCOM site and services, including prices offered product descriptions, certain Third Party terms of service, and other information (“Third Party Information”). YCOM is not responsible for the credibility of any Third Party Information.
You conduct your transactions directly with the Third parties and not with YCOM. The Third Parties are responsible to you for every particular aspect of your sales and transactions with them.
At times, the YCOM site may have links to other entities (the “Additional Sites”), or such Additional sites may have links to the YCOM site. These links are offered for informational purposes only. The Additional Sites are maintained by other organizations, and those organizations are responsible for the content of their own websites. You should read the privacy policies and Terms & Conditions agreements of all Additional Sites.
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Privacy and Passwords
YCOM values and protects the privacy of your information. Please review the privacy policy, as it contains important information regarding use of the Site and Services. Some portions of the Site are protected and require a user identification code and password for access. Unauthorized access or use of such portions of the Site is prohibited. Unauthorized access or use may occur. If YCOM believes that any unauthorized access has occurred, YCOM may terminate access without prior notice to you. You also agree that YCOM is permitted to act upon any instructions. -
Membership
Registration and basic membership plan: Members should be visitors to the site .Once registered; an account is created for each member. If you choose to register as a member, you represent and warrant to us that:
(i) You will provide us legal and complete registration and contact information, and keep your information updated
(i) You are of legal age to form a binding contract
(iii) Your registration and your use of the services are not prohibited by law. We reserve the right to suspend or terminate your membership, or your access to the site and or services, in the event that you breach any of the Terms & Conditions or other applicable YCOM policies.- Password and Account Security :Once you create your password and id you are responsible for any action taken using your password.
- Age :To create an Account or to otherwise use this website, you must be at least eighteen (18) years old.
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Inactive Accounts
If there is no activity is associated for 180 days then the account maybe set to inactive status. -
Liability.
We warrant that the Services and YCOM property will conform substantially to the descriptions set forth on the Site. In the event of any breach of this warranty, the Customer’s sole and exclusive remedy, and YCOM sole and exclusive liability, shall be (at YCOM option) to remedy the failure or to refund the monetary amount paid for the services by the Customer, if any. Except as set forth in the foregoing sentence, we make no representations or warranties of any kind regarding the Services or the YCOM property. We expressly disclaim any and all warranties, whether express or implied, including: all warranties of merchantability, fitness for a particular purpose, title, non-infringement, and any and all warranties arising from course of dealing and usage of trade; that the services and YCOM property will meet your requirements, will always be available, accessible, uninterrupted, timely, secure or operate without error, as to the results that may be obtained from the operation, use or other exploitation of the services or YCOM property, and as to the accuracy or reliability of any information obtained from the services or the YCOM property. No advice or information, whether oral or written, obtained not expressly stated herein.
Under no circumstances will you be entitled to recover from us any incidental, consequential, indirect, punitive or special damages. Some jurisdictions do not allow the limitation or exclusion of warranties or of liability, so some of the above limitations or exclusions may not apply to you.
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Indemnity
Customer agrees to indemnify and hold YCOM , our affiliates, suppliers, licensors and partners, and the officers, directors, employees, agents and representatives of each of them harmless, including costs, liabilities and legal fees, from any claim or demand made by any third party due to or arising out of (i) your access to or use of Services, (ii) your violation of these Terms & Conditions, or (iii) the infringement by you, or any third party using your account, of any intellectual property or other right of any person or entity. YCOM reserves the right, at your expense, to assume the exclusive defense and control of any matter for which you are required to indemnify us and you agree to cooperate with our defense of these claims. You agree not to settle any matter without the prior written consent of YCOM. We will use reasonable efforts to notify you of any such claim, action or proceeding upon becoming aware of it. -
Applicable Law, Jurisdiction, Compliance
You and YCOM agree that all matters arising from or relating to the use and operation of the Site and/or the Services will be governed by the substantive laws of Republic of India, without regard to its conflicts of laws principles. You agree that all claims you may have arising from or relating to the operation, use or other exploitation of the Site and/or the Services will be heard and resolved in the courts located in New Delhi. You consent to the personal jurisdiction of such courts over you, stipulate to the fairness and convenience of proceeding in such courts, and covenant not to assert any objection to proceeding in such courts. -
Miscellaneous Provisions
No delay or omission by us in exercising any of our rights occurring upon any noncompliance or default by you with respect to any of these Terms & Conditions will impair any such right or be construed to be a waiver thereof, and a waiver by us of any of the covenants, conditions or agreements to be performed by you will not be construed to be a waiver of any succeeding breach thereof or of any other covenant, condition or agreement hereof contained. As used in these Terms & Conditions, “including” means “including but not limited to.” If any provision of these Terms & Conditions is found by a court of competent jurisdiction to be invalid or unenforceable, then these Terms & Conditions will remain in full force and effect and will be reformed to be valid and enforceable while reflecting the intent of the parties to the greatest extent permitted by law. Except as otherwise expressly provided herein, these Terms & conditions set forth the entire agreement between you and YCOM regarding its subject matter, and supersedes all prior promises, agreements or representations, whether written or oral, regarding such subject matter. You agree that the electronic text of these Terms & Conditions constitutes writing and your assent to the terms and conditions hereof constitutes a “signing” for all purposes. -
Information Collection
After submitting any YCOM contact form, you may be contacted by a representative from the partner you’ve chosen or YCOM s representative. You may be contacted via telephone, email, text, or pre-recorded message regarding YCOM programs, offers. If you, announcements, and offers from respond to any such offer, your information will be subject to that third party’s terms and conditions. By providing us your phone number, you grant YCOM permission for the use of text messages, pre-recorded voice or and/or automatic telephone dialing systems to contact you and/or deliver YCOM related information, offers or announcements. You also agree that YCOM may attempt to contact you via any telephone number you provide, even if it is a mobile telephone number which may result in charges to you. You can opt out from YCOM email and messaging services at any time by writing to YCOM You understand that agreeing to run diagnostics on the YCOM app program will allow YCOM access to your device, solely in relation to conducting the assessment of the quality parameters of your device. In no matter will your private information and data on the device will be accessed for any other purpose and that such information shall not be downloaded by the Company or used in any other manner.
Grievance officer
In accordance with Information Technology Act 2000 and rules made there under, the name and contact details of the Grievance Officer are provided below: Contact: +91 98332 33330 Email: [email protected]- 1Select Pin Code
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- 3Mobile No
- 4Services
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Pick Your Repair Service
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- 4Services
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Let us know delivery
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Choose Service Centre
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Let's Schedule Your Repair
Customer Information
Appointment options
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Appointment booked
Your booking is complete. An email with detail of your booking has been send to you.
We Fix Your Mobile at Your Convenience
YCOM is India’s most trusted gadget repair portal, which lets you place repair orders for your faulty smartphones & tablets. Be it a broken screen, faulty charging port, blurry camera, earpiece issue, or anything else, we fix everything.

Check Price
Select device & tell us about its current condition, & our advanced AI tech will tailor make the perfect price for you.

Schedule
Book a free technician visit at your home or work at a time slot that best suits your convenience.

Get Repaired
Sit back and relax, Our super-skilled technician will be there and make it as good as new.
Frequently Asked Questions
How long does it take to repair my device?
The time it takes to repair your device depends on the type of repair needed. Our technicians will provide you with an estimated time frame once they have assessed your device.
What happens if my device can’t be repaired?
In rare cases where we cannot repair your device, we will return it to you free of charge.
Do you use genuine parts for repairs?
Yes, we only use genuine parts for repairs to ensure that your device is repaired to the highest standards.
Do you offer a warranty on repairs?
Yes, we offer a 180-day warranty on all repairs.
Can I track the status of my repair?
Yes, you can track the status of your repair online. Once you place a repair order, you will receive a unique tracking number that you can use to track your repair status.
Do I need to make an appointment for a repair?
No, you don’t need to make an appointment for a repair. You can simply place a repair order online and drop off your device at our service centre.
How much does a repair cost?
The cost of a repair depends on the type of repair needed and the device’s make and model. Our technicians will provide you with a quote once they have assessed your device.
Is my personal data safe during a repair?
Yes, we take data privacy very seriously. Our technicians will not access your personal data during a repair, and we recommend that you back up your data before sending your device for repair.
Do you offer pickup and delivery services?
Yes, we offer pickup and delivery services in select cities. You can check if this service is available in your city when you place a repair order online. Additional charges may apply for this service.
Can you repair software issues in my phone?
Yes, we offer software diagnosis and update services to ensure your phone functions smoothly. Our experienced technicians can diagnose software issues and update your phone’s software using advanced techniques and equipment.
What if I am not satisfied with the repair service?
At YCOM, we strive to provide the best services to our customers. If for any reason you are not satisfied with our repair service, please contact us, and we will do everything we can to resolve the issue.
Do I need to pay any upfront fees to book a repair service?
No, you don’t need to pay any upfront fees to book a repair service with us. We will provide you with a fair and transparent price estimate before starting any repair work, and you can pay after the repair service is completed to your satisfaction.
Can you repair liquid or water damage in phones?
Yes, we provide liquid and water damage repair services for smartphones. Our skilled technicians use advanced techniques and equipment to repair your phone’s internal components damaged by liquid or water.
How do you ensure the safety and security of my phone while repairing it?
At YCOM, we follow strict safety and security protocols to ensure the privacy and security of your phone. We take all necessary precautions to protect your phone’s data and handle it with the utmost care.
Do you provide any warranty for your repair services?
Yes, we provide a warranty for all our repair services, which varies depending on the type of repair service. Our warranty covers from 3 months to 1 Year which covers the replaced parts and the labor used to repair your phone, giving you peace of mind.
How can I book a doorstep mobile repair service with YCOM?
You can book our doorstep mobile repair services in Mumbai by calling us on our customer care number, booking an appointment on our website, or via WhatsApp. Our customer service team will confirm your booking and send a technician to your doorstep at your preferred time.
Can YCOM repair all types of smartphones?
Yes, our team of experts has extensive knowledge and expertise in repairing all types of smartphones, including Android phones, iPhones, and tablets of various brands such as OnePlus, Samsung, Vivo, Redmi, Xiaomi, Oppo, Realme, and many more.
How much does it cost to repair a phone screen?
The cost of repairing a phone screen depends on the severity of the damage and the type of phone. At YCOM, we offer competitive prices for screen repair services and ensure that you get a fair and transparent price estimate before starting any repair work.
How long does it take to repair a broken phone screen?
It depends on the severity of the damage, but our experienced technicians at YCOM strive to repair your phone’s screen as quickly as possible, usually within 4 to 24 hours.
What is the goal of YCOM in providing mobile repair services?
YCOM’s goal is to provide the best services to its customers and ensure that their faulty smartphones are fixed in no time. The company strives to provide reliable and efficient mobile repair services in Mumbai, with competitive prices, prompt turnaround times, and professional services that distinguish it from its competitors.
How does YCOM ensure fast and efficient mobile repair services?
YCOM uses the latest and distinctive supplies and equipment to diagnose and repair your smartphones, android phones, iPhones, and tablets. Our team of experts has comprehensive knowledge and expertise in the field, which enables us to deliver high-quality services to our customers.
Which smartphone brands does YCOM specialize in repairing?
YCOM specializes in repairing various smartphone brands, including Apple, OnePlus, Samsung, Vivo, Redmi, Xiaomi, Oppo, Realme, and many more.
Does YCOM provide doorstep mobile repair services in Mumbai?
Yes, YCOM offers doorstep mobile repair services in Mumbai. Our experienced technicians will provide high-quality services without any loopholes at your doorstep.
What services does YCOM offer for mobile repair in Mumbai?
YCOM offers a wide range of mobile repair services in Mumbai, including broken screen repair, liquid and water damage repair, physical damage repair, charging port, power button, and side button repair, camera repair, headphone jack, Wi-Fi, and Bluetooth repair, battery replacement, and software update and diagnosis.
How long does YCOM take to repair a faulty smartphone?
YCOM’s technicians strive to provide fast and efficient services, and the repair time varies depending on the type of repair needed. However, they strive to provide prompt turnaround times while ensuring that the repair is done with the utmost care and expertise.
Which smartphone brands does YCOM repair?
YCOM specializes in repairing various smartphone brands, including Apple, OnePlus, Samsung, Vivo, Redmi, Xiaomi, Oppo, Realme, and many more. They use the latest supplies and equipment to diagnose and repair smartphones, android phones, iPhones, and tablets.
How much does YCOM charge for their services?
YCOM’s charges for mobile repair services vary depending on the type of repair needed. However, they strive to provide competitive prices while offering high-quality services. You can get a quote for your repair by contacting their customer service team.
How can I book YCOM’s mobile repair services?
To book YCOM’s mobile repair services, you can visit their website or call their customer service team. Once you provide details about your phone’s issue, a technician will be assigned to visit your doorstep and fix the issue.
What is YCOM?
YCOM is a mobile repair service provider in Mumbai that offers doorstep services for repairing faulty smartphones. They offer a wide range of services, including broken screen repair, liquid and water damage repair, physical damage repair, charging port and button repair, camera repair, headphone jack and connectivity repair, battery replacement, and software update and diagnosis.
Does YCOM offer repair services for all models of smartphones and tablets?
YCOM offers repair services for a wide range of models of smartphones and tablets. However, if your device model is not listed on the platform, you can contact the support team to check if repair services are available for your device.
What is the warranty period for the repairs done by YCOM?
YCOM offers a 180-day warranty for all repairs. If the same issue arises within the warranty period, you can get the repair done again free of cost.
How long does it take to repair a smartphone with YCOM?
YCOM strives to complete the repair within 24 hours. However, the actual turnaround time may vary depending on the issue and the availability of parts. The platform provides regular updates on the progress of the repair.
Does YCOM use genuine parts for repairs?
Yes, YCOM uses genuine parts for all repairs. The platform ensures that only original parts are used to maintain the quality and durability of the repair.
How can I place a repair order with YCOM?
You can place a repair order with YCOM by visiting their website or mobile app. Simply select the device model and the issue you are facing. You will then be prompted to provide your contact details and address for pickup and delivery. Once you submit the order, a technician will be assigned to you, and you can track the progress of the repair through the platform.
What repairs are offered?
We repair a wide variety of devices from a number of manufacturers, including iPhone Repair, iPad Repair, Smartphone Repair, Tablet Repair, all android and iOS Devices!
How long do repairs take?
Same Day Phone / Tablet Repair.
How much do you charge for an estimate?
We offer Fee Estimates!
Hardware | Software | Screen | Buttons | Other |
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IMEI | Calling Check | Pressure sensor | Camera burst test | Bluetooth |
Wifi | Device age (auto) | Touch Calibration | 3.5 mm Jack | Bill |
Battery | Device age (manual validation) | Screen Check | Facial recognition | Headphones |
Charging Port | ID lock | Screen Physical Condition | Brand Lock / icloud lock | Charger |
Front Camera | Device root | Screen Functionality | Screen-lock or password | Box |
Back Camera | Is the operator locked | Home button | Is IMEI / TAC authentic | |
Microphone | Accelerometer | Back button | Is the device stolen | |
Proximity | Recent App button | Bill authenticity | ||
Vibrator | Volume buttons | Warranty status | ||
Gyroscope | Power button | |||
Speaker | ||||
Headphone Jack | ||||
Fingerprint Sensor | ||||
SIM tray | ||||
SIM Working | ||||
Magnetometer | ||||
Is processor / chipset authentic | ||||
Receiver speaker | ||||
Network – functional | ||||
Network Supported Bands |
Will the pickup executive tamper with my phone while checking?
Your phone will be in safe hands throughout the process.
What other services are offered?
We offer sell for mobile accessories in B2B and B2C marketplace.
What kind of tests are run on my phone and why?
All the tests that we do are listed here:
Additional Tests
- Device Spin Test (To check if a phone, usually iPhone, is bent)
- Battery Spin Test (To check is the battery is inflated)
- Removing tempered glass to check if the screen is damaged
There are multiple issues with my device, do you offer repair bundles?
Yes, we do. Please choose the “Other” option from drop down list while filling the form.
I tried to fix my phone on my own and have it semi unassembled. Can I send it to you and have you finish the repair?
Absolutely. If you send your phone in, a technician will perform a diagnostic service once we receive it and call you with a quote before beginning any work.
Do you offer any type of warranty on your repairs?
Yes, we provide a 6 month limited warranty on all parts and repair services, other than repairs for liquid damage, subject to the exclusions and limitations detailed in our Repair Terms of Service.
Does the liquid damage service include liquid damage sensor replacement?
No, the liquid damage service includes all parts and labor required to the get phone back to fully functional condition, but does not include liquid damage sensor replacement.
I dropped my phone in liquid that was not water, should I send it in for the liquid damage service?
It depends on the liquid. We reserve the right to decline liquid damage repair if the phone or device has been exposed to a liquid that may be hazardous in any way.
I dropped my phone in salt water, is it even worth sending it in?
Absolutely. Although salt water is corrosive and can be very damaging to electronic devices, we can still attempt to repair it. Our success rate on salt water damage is lower than that of a device that has been dropped in other liquid, but there is still a good chance that it can be repaired. If we cannot repair it, we will refund you the repair cost, minus the cost of return shipping if applicable.
My device fell into liquid, should I let it dry out to see if works before I send it in?
It is possible that a device can begin working normally on its own after liquid damage, but it is very uncommon. It is more likely that corrosion and residue deposits will begin to form on the logic board making the repair process more difficult. We recommend sending the device in as soon as possible, even if it is still wet. The sooner we receive a liquid damaged device, the higher the chance we can repairing it.
What if you are unable to repair my liquid damaged device?
If we are unable to repair your liquid damaged device for any reason, your payments will be refunded, minus the cost of return shipping if applicable, and your device will be returned. If your device could not be repaired and you do not want the device back or do not wish to pay for return shipping, please let us know and we will recycle the device at our repair facility.
I dropped my phone and now it is unresponsive to touch. Does the screen repair fix this issue?
Yes, the digitizer is responsible for all touch functionality, so any non-responsiveness your phone is suffering due to a drop will be corrected when the digitizer is replaced as part of the screen repair.
The glass on my phone is completely shattered and is chipping off, is the screen repair service all I need?
Yes, as long as the only issue with your phone is a broken screen. The screen repair service will replace the entire glass face, so the extent of the damage to the previous glass does not matter.
Do you offer a warranty on screen repair services?
Yes, we provide a 6 months limited warranty on screen repair parts and services, subject to the exclusions and limitations detailed in our Repair Terms of Service.
What Customers Say
Broken Screen Repair and Charging Port Repair Thank you for repairing my phone and sending it back within 3 days time.
Sumit Anand ( Samsung Galaxy S4 I9500 )
Power Button Repair, Best repair portal in India. My Asus Nexus 7 2nd Gen is awesome like before. Thanks.
Krish Vora (Asus Nexus 7 2nd Gen)
They replaced screen on my iPhone X. The team is professional and I recommend YMOBSERV for any of your device repair needs.